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HEADLINES
from Medicare and Medicaid Guide
Monday, October 26, 2009

CCH® Reimbursement Integrated Library
The Reimbursement Integrated Library delivers the key performance indicators for maximizing reimbursement. The Library includes three invaluable titles:
  • Dennis Barry's Reimbursement Advisor - This monthly newsletter provides all the facts about reimbursement strategies to minimize the adverse effects of DRGs, RBRVs, APCs and capitation to optimize hospital reimbursement.
  • Receivables Report - This monthly newsletter includes actual profit-improvement examples from facilities nationwide, secrets for successfully challenging denials, tips for using automation to increase cash flow, and strategies your colleagues are using now to prepare for health care reform.
  • Hospital Accounts Receivable Analysis - This quarterly journal is a synopsis of statistical data related to hospital receivables.

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Reimbursement Integrated Library

Reimbursement Advisor

Dennis Barry’s Reimbursement Advisor

October 2009, vol. 25, no. 2

In the October 2009 issue of Dennis Barry’s Reimbursement Advisor, authors examine issues related to the issues of the Fraud Enforcement and the Recovery Act of 2009. In addition, authors take an in-depth look at the issue of Medicaid integrity in light of the newly implemented national Medicaid integrity program.
  • Fraud Enforcement and Recovery Act of 2009: In the midst of the continuing economic crisis and the drive to reform the nation’s health care system, stamping out health care fraud has become a top priority of Congress and the president. Recent legislation has made it easier to bring lawsuits against recipients of government funds, who also are confronted with increasing scrutiny from government oversight bodies as well as a growing whistleblowers bar.
    An important key to this trend are recently enacted False Claims Act amendments. In this article, authors examine authors examine the amendments and the implications for health care provider organizations due to a significantly more aggressive investigation and litigation landscape.
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Receivables Report

Receivables Report

October 2009, Volume 24, No. 10
  • Team Play Is Vital to Success. In the Management Corner, we cover the topic of job security. While many would argue there’s no such thing these days, Joan Lloyd discusses how you can protect your reputation at work. One big way to do that is by being a team player. Whether yours is a big or small facility, collaboration and project teams are taking the place of traditional chain-of-command structures. People who can work well in a group have the edge over those who want to hoard information or try to go it alone. Read more about it in this month’s Receivables Report.
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    HARA

    Hospital Accounts Receivable Analysis

    1st Quarter 2009, vol. 23, no. 2
    • Fewer Open Accounts Per FTE. Business office FTEs handled 2,731.52 open accounts in the first quarter of 2009. This was a drop from the figure reported at the end of last year when hospitals reported a mean figure of 4,010.09 open accounts per business office FTE. This may also be a reflection of industry trends, which have been showing a drop-off in patients during recent months. .
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    Headlines
    from Medicare and Medicaid Guide

    New MA and Part D policy changes proposed

    CMS has issued a Proposed rule containing policy and technical changes to the Medicare Advantage (MA) and Part D prescription drug plans. The proposed changes are designed to strengthen MA and Part D performance requirements, extend greater protections to enrollees, and ensure that companies offering more than one drug or health plan in the same areas offer meaningful differences between those plans.

    Three specific proposals

    When the Medicare Modernization Act (PubLNo 108-173) required that the Part D benefit afford each enrollee a minimum of two choices in each plan region, CMS did not envision that each enrollee would have a choice from among dozens of plans with various benefit packages. With so many plans to choose from, many beneficiaries find the annual task of selecting one plan overwhelming and confusing. Moreover, organizations submitting bids with multiple plans have not consistently submitted plan benefit designs that are significantly different from each other, which adds to beneficiary confusion. Consequently, many Part D beneficiaries do not necessarily enroll in the lowest cost plan and many eligible individuals are not enrolled in the low-income subsidy program. Finally, once beneficiaries have chosen a plan, they tend to remain in those plans, despite changes in medication use or premium increases.

    As a result, CMS is making three specific proposals to simplify the programs for beneficiaries:

    to require sponsors to ensure that when they provide multiple plan offerings, those offerings sufficiently differ and thereby provide beneficiaries meaningful options;

    to eliminate plans with persistently low enrollments, since these can add complexity to choices without adding value; and

    to require sponsors to use standardized "templates" in their beneficiary communication materials (such as the Annual Notice of Changes (ANOC) and the Evidence of Coverage (EOC) notices), so that beneficiaries can understand how their current benefits and cost-sharing requirements will be changing and more easily compare their current plan with other plan options.

    Additional proposals

    Improving sponsor performance. Existing program rules and regulations have limited CMS actions to improve sponsoring organization performance. As a result, CMS is proposing to limit the number of plan offerings by eliminating duplicative bids, and strengthen program participation requirements.

    Strengthening beneficiary protections. CMS is proposing a number of provisions aimed at strengthening existing beneficiary protections, such as strengthening the plan transition process requirements to ensure maximum transparency regarding CMS expectations of Part D plans with respect to enrollees transitioning to the plan from other drug coverage and to ensure that current subregulatory practices are codified in regulation.

    Data collection expansion. CMS is proposing another set of provisions that are aimed at improving payment rules and processes, and improving data collection for oversight and quality assessment. This set of provisions would expand the collection of prescription drug event data currently limited to research and other non-payment related purposes. This additional data, would provide additional information to conduct analyses that may be used to improve policies and assist in monitoring of Part D plan sponsors. In addition, the proposal would clarify that, by 2011, both the Part C and D plans will be expected to pay for the data collection costs associated with the annual Consumer Assessment of Healthcare Providers and Systems (CAHPS) enrollee satisfaction surveys performed by independent contractors.

    Formulary policy. A significant new Part D formulary policy is proposed in this rule. CMS proposes a regulatory interpretation of the Medicare Improvements for Patients and Providers Act (MIPPA) (PubLNo 110-273) protected drug categories and classes provision previously addressed in a January 16, 2009 Interim final rule (IFR) with comment period (74 FR 2881, ¶180,883). Based on comments to that IFC, CMS believes that interpretation of statutory terms is needed, along with clarification of the process used to identify the protected categories and classes of drugs that must be listed on all Part D plan formularies.

    Comments on the Proposed rule may be submitted through December 8, 2009.

    Proposed rule, 74 FR 54634, Oct. 22, 2009, ¶220,738.

    2010 Medicare premiums, deductibles announced

    As required by law, CMS is announcing 2010 Medicare Part A deductibles and Part B premium amounts. Most Medicare beneficiaries will not see a Part B monthly premium increase in 2010 as a result of a "hold harmless" provision in the current law. The "hold harmless" provision states that when there is no cost-of-living allowance (COLA) increase for Social Security there is no increase in the Part B premium. This provision allows for 73 percent of Medicare beneficiaries to be protected from an increase that will raise the 2010 Part B monthly premiums from $96.40 to $110.50.

    Part A premium and deductible

    Medicare Part A pays for inpatient hospital, skilled nursing facility, hospice, and certain home health care services. The Part A deductible for 2010 is $1,100, up from $1,068 in 2009. Beneficiaries must pay an additional $275 per day for days 61 through 90 in 2010, and $550 for lifetime reserve days. The corresponding amounts in 2009 are $267 and $534, respectively. Daily coinsurance for the 21st through 100th day in a skilled nursing facility will be $137.50 in 2010, up from $133.50 in 2009. The Part A premium will be $461 per month for 2010, an increase of $18 from 2009. A reduced premium applies in the case of individuals with 30 to 39 quarters of coverage, who will pay a premium of $254 in 2010, compared to $244 in 2009.

    Part B deductible

    The Part B deductible was increased to $110 in 2005 and, as a result of the Medicare Modernization Act, is currently indexed to the annual percentage increase in the Part B actuarial rate for aged beneficiaries. In 2010, the Part B deductible will be $155.

    Part B premiums

    The Part B premium a beneficiary pays each month is based on his or her annual income. Specifically, if a beneficiary's "modified adjusted gross income" is greater than the legislated threshold amounts ($85,000 in 2010 for a beneficiary filing an individual income tax return or married and filing a separate return, and $170,000 for a beneficiary filing a joint tax return) the beneficiary is responsible for a larger portion of the estimated total cost of Part B benefit coverage. In addition to the standard 25 percent premium, such beneficiaries now pay an income-related monthly adjustment amount.

    CMS Fact Sheet, Oct. 16, 2009.

    Implementation of Part D e-prescribing examined by OIG

    As required by the Medicare Prescription Drug, Improvement, and Modernization Act of 2003 (PubLNo 108-173), CMS has established electronic prescribing standards to facilitate the communication of prescription information among prescribers (e.g., physicians), Part D plan sponsors, and dispensers (e.g., pharmacies).

    CMS standards and implementation schedule

    Three of these standards enable the flow of eligibility, medication history, and formulary and benefits information between plan sponsors and prescribers at the point of care. These plan-to-prescriber standards are (1) Accredited Standards Committee X12N 270/271, (2) SCRIPT 8.1, and (3) Formulary & Benefits Standard 1.0.

    The Formulary & Benefits Standard 1.0 consists of four components: (1) Formulary Status List, (2) Formulary Alternatives List, (3) Coverage List, and (4) Copayment List.

    CMS required that plan sponsors implement two standards by January 2006 and the remaining standard by April 2009. Between August and September 2008, the Office of Inspector General (OIG) surveyed all Part D plan sponsors for plan year 2008 to determine the extent of their implementation of the standards. The OIG received responses from 262 plan sponsors for a 94 percent response rate.

    OIG findings and recommendations

    The OIG survey found that: (1) nearly 80 percent of plan sponsors reported at least partial plan-to-prescriber connectivity but few reported complete connectivity; (2) problems implementing Formulary & Benefits Standard 1.0 limit complete plan-to-prescriber connectivity; and (3) only 5.0 percent of plan sponsors reported no plan-to-dispenser connectivity.

    OIG recommends that CMS ensure that plan sponsors completely implement the plan-to-prescriber and plan-to-dispenser standards. To achieve this, CMS could continue to educate plan sponsors about e-prescribing requirements, clarify e-prescribing standards exemptions, or use corrective action plans and civil monetary penalties to bring plan sponsors into compliance. OIG also recommends that CMS collaborate with plan sponsors, pharmaceutical benefits managers, and standards-development organizations to address batch-processing problems. CMS could also consider pilot-testing a real-time standard that enables plan sponsors to transmit beneficiary-specific formulary and benefits information.

    OIG Report, No. OEI-05-08-00320, Oct. 2009, ¶53,164.

    HHS Secretary's misinterprets 2003 Medicare Act

    The United States District Court for the District of North Dakota, recently held that the Secretary of HHS' administrative interpretation of the 2003 Medicare Act, which created a significant change in the policy that required a hospital to pay for "all or substantially all" the costs of a residency training program in order to be reimbursed, was neither reasonable or fair.

    The Secretary had argued there was a significant change in policy between 1998 and 2003 that either the hospital or the qualified non-hospital must pay for "all or substantially all" the costs for the entire residency training program. The Secretary also argued the 1998 revised regulations gave notice to the hospitals that they were prohibited from splitting the costs of a residency training program.

    Before the Secretary announced this new administrative interpretation in 2003, hospitals were allowed to split the costs of a residency training program and were reimbursed the direct and indirect costs of training their own residents. Two hospitals in North Dakota each submitted cost reports for 1999, 2000, and 2001, but the fiscal intermediary (FI) disallowed their costs for direct and indirect graduate medical education citing the new administrative interpretation.

    In this case, a review of the 1998 revised regulations indicated hospitals were not prohibited from splitting the total costs of a medical residency training program. The history of the two hospitals shows that for over 20 years the FI for these two hospitals had been aware the hospitals shared costs and reimbursed them separately for the costs of training their residents. The FI's practice of reimbursing the hospitals the costs incurred in training their residents established compliance towards interpreting the statute.

    The language in 42 C.F.R. §413.86(f)(4) (2000) did not change this practice nor provide substantial notice of a policy change to require either hospital to incur "all or substantially all" of the costs for the entire residency training program. The first notice of this administrative change was in the preamble of the inpatient prospective payment system (IPPS) Final rule for FY 2004 (see ¶180,363).

    The Secretary's 2003 administrative interpretation was neither reasonable nor plausible because there was no change in the payment structure under the Medicare Act and the existing regulations. Furthermore, the Secretary's application of this 2003 administrative interpretation was retroactive, arbitrary and capricious as applied to the hospitals' cost reports for the years 1999, 2000, and 2001. The Administrator's decision was reversed and summary judgment for the hospitals was granted.

    Medcenter One Health Systems and St. Alexius Medical Center v. Leavitt, D. N.D., Oct. 13, 2009, ¶303,143.

    Tort reform would reduce health care utilization, CBO

    The Congressional Budget Office (CBO) re-analyzed the effects of several medical malpractice (tort reform) proposals to limit health care costs at the request of Senator Orrin Hatch (R-Utah). Current law permits individuals to bring civil claims against physicians and providers for negligence resulting in personal injury. Tort reform has been proposed to place a cap on payments that individuals may receive and limit those that may be found liable for the torts. Many of the proposals presented have included caps on noneconomic damage awards and punitive damages, allowing evidence of income from other sources to be introduced at trial, limiting the statute of limitations period and doing away with joint-and-several liability.

    According to the CBO, by implementing these proposals such as these nationwide, national premiums for medical liability insurance would decrease by approximately 10 percent, and considering that providers will spend about $35 billion for medical malpractice liability for 2009, total health care expenditures would reduce by 0.2 percent. Further, recent research has found that additional savings may result from a reduction in the utilization of health care services. The current liability system encourages providers to provide more, and more intense, health care services, but tort reform may lessen that burden on providers. Current analysis shows that the implementation of the proposals would reduce national health care spending by 0.5 percent, 0.2 percent from lower premiums and 0.3 percent from lower utilization. The proposals would also reduce spending for Medicare, Medicaid, the Children's Health Insurance Program, and the Federal Employees Health Benefits program by $41 billion in the next 10 years.

    CBO Letter to Senator Hatch, Oct. 9, 2009, ¶53,163.
    Decisions and Developments
    CMS Manuals

    Magnetic resonance imaging national coverage determination updated to remove non-covered status for blood flow determination

    Medicare National Coverage Determinations Manual, Pub. 100-03, Transmittal No. 107, Oct. 16, 2009, ¶158,487.

    New two part coverage framework for positron emission tomography imaging for solid tumors and myeloma

    Medicare National Coverage Determinations Manual, Pub. 100-03, Transmittal No. 108, Oct. 16, 2009, ¶158,488.

    Annual update to the clotting factor furnishing fee

    Medicare Claims Processing Manual, Pub. 100-04, Transmittal No. 1829, Oct. 16, 2009, ¶158,489.

    Annual update to type of service indicators

    Medicare Claims Processing Manual, Pub. 100-04, Transmittal No. 1830, Oct. 16, 2009, ¶158,490.

    Magnetic resonance imaging national coverage determination updated to remove non-covered status for blood flow determination

    Medicare Claims Processing Manual, Pub. 100-04, Transmittal No. 1831, Oct. 16, 2009, ¶158,491.

    New two part coverage framework for positron emission tomography imaging for solid tumors and myeloma

    Medicare Claims Processing Manual, Pub. 100-04, Transmittal No. 1833, Oct. 16, 2009, ¶158,492.

    Interest rate for overpayments and underpayments during the first quarter of fiscal year 2010 set at 10.875 percent

    Medicare Financial Management Manual, Pub. 100-06, Transmittal No. 160, Oct. 15, 2009, ¶158,485.

    Contractors to collect data from providers requesting physician quality reporting initiative and E-prescribing feedback reports

    One-Time Notification Manual, Pub. 100-20, Transmittal No. 529, Aug. 7, 2009, ¶158,486.

    Procedures for determining compliance with Office of Civil Rights requirements during a change in ownership

    State Operations Provider Certification Manual, Pub. 100-07, Transmittal No. 53, Oct. 16, 2009, ¶158,493.

    New business segment indicator to facilitate the Intermediary/Carrier merger to a Medicare Administrative Contractor in jurisdiction 13

    One-Time Notification Manual, Pub. 100-20, Transmittal No. 576, Oct. 16, 2009, ¶158,494.

    Updating Health Care Claim/Payment Advice and Standard Paper Remit to conform to new Health Insurance Portability and Accountability Act of 1996 requirements

    One-Time Notification Manual, Pub. 100-20, Transmittal No. 577, Oct. 16, 2009, ¶158,495.

    Business functions to be addressed by the durable medical contractor common electronic data interchange receipt of inbound transaction submissions

    One-Time Notification Manual, Pub. 100-20, Transmittal No. 578, Oct. 16, 2009, ¶158,496.

    DAB Decisions

    Abuse prevention

    A skilled nursing facility (SNF) was in violation of conditions of participation because it failed to fully implement its abuse prevention policy, although the scope of the facility's residents' exposure to immediate jeopardy was limited to one day. Therefore, a civil money penalty (CMP) of $3,050 for one day was reasonable. The surveyor's determination that the SNF was in violation of conditions of participation for a longer period of time was erroneous, because the SNF's abuse prevention policy had all the elements required by regulation and suggested by the State Operations Manual. The SNF was further subject to a CMP of $50 per day for a period from February 6 to March 7, 2007, for failing to follow a care plan for one resident.

    Gateway Nursing Center v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-07-419, Dec. No. CR1963, June 24, 2009, ¶121,915.

    Accessible for inspection

    A medical equipment supplier was not in compliance with supplier standards, and CMS' revocation of its supplier number was appropriate. CMS' allegation that the facility was not open or accessible for an on-site inspection to ascertain compliance with requirements was supported by the evidence. An inspector visited the supplier twice, and on both occasions the business facility was not operational, open or accessible at either location during its posted business hours. While the owner claimed that he was present and in a meeting during the attempted inspection, the doors were locked and the staff was unavailable at the facility during business hours. CMS requires that suppliers must (1) be accessible during reasonable business hours to both beneficiaries and CMS, (2) permit CMS to conduct on-site inspections, and (3) maintain a visible sign and posted hours of operation. As the supplier was not accessible or open during the posted hours of operation on two consecutive days, the revocation of the supplier number was appropriate.

    Uzzie Medical Supply, LLC v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-09-300, Dec. No. CR1984, August 7, 2009, ¶121,927.
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    CAH participation

    A hospital failed to qualify for critical access hospital (CAH) status because it was not located beyond the minimum distance from another hospital as required by Soc. Sec. Act §1820(c)(2)(B)(i)(I). The statute requires that a hospital be "located more than a 35-mile drive (or in the case of mountainous terrain or in areas with only secondary roads available, a 15-mile drive) from a hospital, or another [CAH]." The definition of a "secondary road" is not present in the Act or implementing regulation, but the State Operations Manual [SOM] defines a "primary road" as either a numbered federal highway or a numbered state highway with 2 or more lanes in each direction. Further, the SOM elaborates by stating that if more than 15 of the total miles of the distance consists of roads not meeting the primary road definition, the CAH may qualify. The hospital is located 31.14 miles from another hospital, only 13.92 of which are secondary roads.

    The hospital claims that not only is the SOM not binding but fails to take into account the realities of driving between rural facilities. It argues that CMS should look at driving time, rather than distance, in determining CAH status. However, the hospital's argument was unpersuasive to find that the SOM is inconsistent with the Act or regulations, and the driving time test is not present in the Act or regulations.

    Missouri Baptist Hopsital - Sullivan v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-09-108, Dec. No. CR1987, Aug. 11, 2009, ¶121,928.

    Certification date

    CMS properly certified an acute care hospital's participation in the Medicare program eight days later than the date sought by the hospital, finding that it did not meet all conditions for participation until the later date, when it was finally accredited. The hospital had chosen to be deemed by CMS as qualified for Medicare participation based on accreditation by a national accrediting organization. The accrediting organization, the Joint Commission on the Accreditation of Healthcare Organizations, used an "early survey" (two survey) process wherein it granted a preliminary accreditation after a first survey and before it conducted a second survey; it then granted accreditation to the hospital eight days later, after the second survey was completed.

    The hospital argued that: (1) it should have been certified after the preliminary survey because it had a track record of sustained clinical performance; (2) it was misled by CMS, the accrediting organization, and the state bed registration agency about the accreditation date; (3) a special rule permitted Medicare reimbursement; and (4) equity should have allowed it to recoup over $500,000 for services rendered during those eight days because it detrimentally relied upon information from government employees.

    The hospital did not meet all Medicare participation requirements until the later second-survey date, when it actually was accredited; its previous status as a satellite outpatient facility was irrelevant to it meeting acute care hospital program requirements. The special rule ( 42 C.F.R. §489.13(d)(2)) permitting a Medicare retroactive effective date was inapplicable because the rule only applies to hospitals that are already properly certified. The administrative law judge did not have authority to base his decision on equitable principles; the case law is clear that an equity case cannot be pursued against the government, even when erroneous information is received from government employees. CMS' motion for summary judgment was granted.

    Humility of Mary Health Partners d/b/a St. Elizabeth Boardman Health Center v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-08-676, Dec. No. CR1965, June 24, 2009, ¶121,917.

    Civil money penalties

    A long term care facility (LTC) failed to follows its own elopement prevention policies and to adequately supervise and mitigate foreseeable harm when a resident eloped the facility unsupervised. Quality of care issues are addressed by 42 C.F.R. §483.25(h), including the prevention of injury from accidents by preventing elopements. The residents care plan required "constant observation" and a personal alarm device that would lock or set off the LTC's door alarms when she approached. On February 20, 2008, the resident was found walking on the shoulder of a highway. That day an alarm company installed a new system but turned off the old one enabling her to leave undetected. It was completely foreseeable that the resident needed heightened supervision because of the work on the facility's exit doors. The use of an alarm device on the resident was not a substitute for adequate staff supervision.

    The LTC facility failed to produce evidence as to the frequency or means by which the staff supervised the resident prior to the time her elopement was discovered. The record suggests the staff relied solely on the alarm device to protect her. The imposition of a civil money penalty in the amount of $5,000 was reasonable and summary judgment is granted to CMS.

    Cedar Lake Nursing Home v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-08-500, Dec. No. CR1967, June 24, 2009, ¶121,919.

    Civil money penalties

    A skilled nursing facility (SNF) was properly assessed with civil monetary penalties (CMPs) in the amount of $500 per day due to its noncompliance with Medicare participation requirements. During a survey of the facility, it was determined that the SNF failed to (1) comply with 42 C.F.R. §483.20(b)(2)(ii), requiring a comprehensive assessment be performed when significant changes to the resident's condition occurs; (2) 42 C.F.R. §483.25(e)(2), requiring that residents with limited range of motion receive appropriate treatment; (3) 42 C.F.R. §483.75(e)(8), mandating that a performance review be conducted for each nurses aide at least every 12 months; and (4) 42 C.F.R. §483.25(a)(1), requiring that resident's daily living abilities do not diminish unless unavoidable. Because the facility failed to offer any evidence or arguments challenging the first three allegations, they are administratively final as they were unopposed.

    The last allegation stemmed from a resident whose condition allegedly deteriorated so that she became entirely dependent on the staff for daily activities. Despite the SNF's argument that the resident was stable, the resident's record of care does not indicate that she received any type of restorative care. Further, the CMPs imposed were reasonable as the deficiencies posed a potential of harm to residents and the deficiencies were sufficiently severe to justify the penalties.

    Rosewood Care Center of St. Charles v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-08-487, Dec. No. CR1962, June 18, 2009, ¶121,913.

    Coverage of transfer factor therapy

    A local coverage determination (LCD) denying coverage of transfer factor therapy was upheld. Under 42 C.F.R. §426.450(a), after the administrative law judge (ALJ) or the Departmental Appeals Board (DAB) determines that the LCD record is complete, the only issue is whether the LCD is reasonable based in light of the record, the law and the regulations. The LCD must be upheld if a rational person reviewing applicable law and the record could reach the same conclusion. The law and regulations do not require a particular procedure for LCDs, and failure to follow procedure is not a legal basis for holding the LCD to be invalid. The LCD is reasonable because there was no double-blind study in which the effects of the therapy were compared to a control group that received a placebo. In addition, there had been no research on the therapy for nearly 20 years, and the texts and experts consulted did not include the therapy among the potentially effective treatments. Further, there was no evidence presented that the therapy had been effective in the treatment of any of the 11 patients.

    In re CMS LCD Complaint: Homeopathic Medicine and Transfer Factor, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. Doc. No. C-08-72, Dec. No. CR1989, Aug. 11, 2009, ¶121,911.

    DME supplier number

    A durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS) supplier did not comply with supplier standards of participation 9 and 12 , and therefore its Medicare supplier number was properly revoked. A DMEPOS supplier must meet 25 standards in order for it to qualify for billing privileges as a Medicare supplier, 42 C.F.R. §424.57. The DMEPOS supplier argued it had complied with standard 9 and standard 12. Standard number 9 states, a supplier must maintain a primary business telephone number listed under the business' name and the exclusive use of a facsimile machine which may not be used as the primary telephone number for the purposes of this regulation. CMS also prohibited the exclusive use of a cell phone number as the primary business number.

    In this case, the evidence supports the surveyor's conclusion that the DMEPOS phone numbers were a cell phone and fax number that were used as the business' primary contact numbers. Neither the cell phone number nor the fax number meet the requirements of standard 9. Further, the evidence provided by the DMEPOS supplier does not support its assertion that it complied with standard 12. The documents the DMEPOS supplier produced did not address the period in dispute, the time after May 29, 2008, inspection. Since there were no genuine issues of material fact CMS' motion for summary judgment is granted.

    1866ICPayday.com, L.L.C. v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. No. C-09-259, Dec. No. CR1976, July 21, 2009, ¶121,923.

    Immediate jeopardy

    A long term care facility was not in substantial compliance with requirements to provide residents with care and services necessary, and CMS' determination that the facility posted immediate jeopardy to resident health and safety was appropriate. The nursing staff and physicians failed to provide necessary care and services in significant respects to a resident, leading to severe dehydration and acute renal failure. The staff at the facility did not recognize the symptoms of dehydration, nor did they appropriately or consistently monitor intake and output of fluids. There was also a five day lapse between ordering laboratory tests and having them done, which created a delay in treatment options for the resident. Facilities are required to provide or obtain laboratory services that meet the needs of the residents. The decision by CMS determining that the facility was substantially noncompliant and placed residents in immediate jeopardy was appropriate and supported by the evidence.

    Golden Living Center- Frankfurt, v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-08-363, Dec. No. CR1981, July 29, 2009, ¶121,926.

    Non-physician practitioner

    A certified first assistant was not included in the recognized category of non-physician practitioners who are eligible to enroll in Medicare as individual practitioners; accordingly he did not qualify for a Medicare billing number. The assignment of a Medicare billing number allows an individual to bill Medicare directly and receive payment for services under the Medicare program. The certified first assistant argued: (1) he is a health care provider; (2) the Medicare regulations and the Health Insurance Portability and Accountability Act (HIPAA) (PubLNo 104-191) are in conflict, therefore, HIPAA should control the definition of health care provider; and (3) and the Medicare Program Integrity Manual, Chapter 10, must be amended to reflect Congress' intent for administrative simplification under HIPAA.

    Certified first assistants are not recognized as non-physician practitioners as defined in 42 C.F.R. §405.400, which specifically lists the recognized professions that qualify as non-physician practitioners. There are no conflicts between Medicare regulations and HIPAA. HIPAA was enacted to protect private health information but its broad definition does not affect the requirements for Medicare enrollment or reimbursement. Finally, the Departmental Appeals Board has no authority to amend the Medicare Program Integrity Manual, which was created to protect Medicare against fraud, waste and abuse.

    McCambridge v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-09-215, Dec. No. CR1961, June 16, 2009, ¶121,914.

    Prevention of accidents

    A skilled nursing facility violated the requirement of 42 C.F.R. §483.25(h)to protect residents from foreseeable accidents by failing to investigate the reasons for two residents' repeated falls and making appropriate adjustments to their plans of care. Because the SNF assessed one resident as having cognitive impairments similar to Alzheimers, unable to recognize her room or SNF staff, reminders to use her call light and her walker were inadequate protection. The resident's falls occurred at night near her bathroom. Although the SNF contended that it rejected a toileting schedule for the resident because she would be uncooperative, nothing in the records documented any reason to anticipate noncooperation. As to both residents, the SNF failed to consider any options between restraint and inadequate supervision. Sanctions of civil money penalties of $3,000 per instance and denial of payment for new admissions for a period of 12 days were reasonable.

    Lompoc Healthcare District Convalescent Care Center v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-08-568, Dec. No. CR1978, July 22, 2009, ¶121,924.

    Right to hearing

    A community mental health center that participates in the Medicare program as a provider of services in one location was notified by CMS that it could not bill for services at another location under its current provider agreement. The CMS determination that the health center must apply for a separate provider agreement for the new site is not an initial determination" that would trigger a right to an administrative law judge hearing under 42 C.F.R. §498.3(b). The health center's request for review of the CMS decision, accordingly, must be dismissed.

    St. Pete Behavioral Health Center, Inc. v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-08-654, Dec. No. CR1968, June 24, 2009, ¶121,920.

    SNF noncompliance

    CMS properly found that a skilled nursing facility (SNF) failed to comply substantially with Medicare participation requirements, posed an immediate jeopardy to its residents, and warranted civil money penalties (CMP), when it failed to: (1) consult with residents' physicians concerning significant changes in the residents' medical conditions, (2) provide services that met professional standards of quality, (3) provide its residents with the necessary care to maintain the highest well-being in accordance with the resident's plan of care, (4) ensure that its residents were free from significant medication errors, and (5) administer itself in a manner that enabled it to use its resources effectively to maintain the well-being of its residents.

    The evidence established that, among other things, the nursing staff ignored the SNF's protocol for notifying residents' treating physicians when certain residents exhibited dangerously abnormal blood sugar levels, on occasion took matters into their own hands to address medical crises without physician input, and made significant medication errors, such as administering the wrong dose of medication to residents, resulting in grave, life-threatening health risks.

    CMS' determination that the SNF failed to meet the professional standards of quality was properly based on the professional opinions of two surveyors who were both nurses and a physician, in light of their knowledge, experience and professional training. The SNF's pervasive deficiencies evidenced its failure to administer itself effectively or efficiently, and was the proper basis for CMS' determination of immediate jeopardy, given the high probability that residents would suffer serious harm. Finally, the imposition of a CMP was reasonable in light of the seriousness of the SNF's noncompliance.

    Life Care Center of Tullahoma v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-08-253, Dec. No. CR1964, June 24, 2009, ¶121,916.

    State license requirement

    The termination of a hospices Medicare agreement was supported by Medicare law and regulations. The hospice had allowed its state license as a hospice to expire and submitted a request for renewal two weeks after the license expiration date. The state decided not to renew the hospice license and recommended that CMS terminate the hospice's Medicare agreement. Under 42 C.F.R. §418.116, if state or local law provides for licensing of hospices, a hospice must be licensed as a condition of participation in the Medicare program as a provider of hospice services.

    The evidence presented by the hospice described a somewhat contentious inspection process conducted by representatives of the state licensing agency during the period immediately prior to the expiration of its hospice license on June 30, 2008. The details of the inspection process are not relevant here, however, because of the undisputed fact that the hospice's license expired on June 30, 2008, and was not renewed thereafter. The choice to terminate Medicare participation lies within CMS' discretion, according to 42 C.F.R. §489.53(a)(3). The CMS decision was affirmed.

    Emmanuel Ridge Hospice Ministry v. CMS, DAB Civil Remedies Division, Doc. No. C-09-324, Dec. No. CR1974, July 14, 2009, ¶121,922.

    Pressure sores

    A skilled nursing facility (SNF) was not in substantial compliance with conditions of participation at a security level that involved actual harm, but its lack of compliance did not amount to immediate jeopardy. The SNF failed to carry out physician orders for the treatment of existing pressure sores on a resident which the physician deemed important to promote healing and fight infection, as required by 42 C.F.R. §483.25(c)(2); the resident suffered actual harm due to this lack of treatment. Civil money penalties in daily amounts of $200 for each day of a period from March 17, 2008, through June 8, 2008, (84 days) were sustained.

    Embassy Health Care Center v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-08-505, Dec. No. CR1980, July 24, 2009, ¶121,925.

    Return to compliance

    CMS' imposition of denial of payment for new admissions (DPNA) was improper because the skilled nursing facility (SNF) returned to substantial compliance with conditions of participation four days before the effective date of the DPNA. Although Soc. Sec. Act §1819(h)(2)requires a DPNA if a SNF has not returned to substantial compliance three months after the last day of the survey finding noncompliance, a SNF has the right to administrative review of any determination that results in an enforcement remedy. The policy statement in State Operations Manual, Pub. 100-07, §7317B, that the date of the third revisit survey is the date a SNF returned to compliance, cannot preclude the facility from establishing an earlier date when the date is the basis for an enforcement remedy because it is inconsistent with 42 C.F.R. §488.417(c), which provides that payments may resume on the date that the facility establishes by credible written evidence that it has returned to and can maintain substantial compliance.

    Foxwood Springs Living Center v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-07-401, Dec. No. CR1966, June 24, 2009, ¶121,918.

    Untimely hearing request

    A skilled nursing facility (SNF) was not entitled to a hearing given that it neither filed a timely request for a hearing nor showed good cause for its failure to file a timely hearing request. A state survey agency conducted a compliance survey of the SNF and notified the SNF that it was noncompliant with federal participation requirements. CMS later imposed a $3,000 civil money penalty based on the SNF's noncompliance, and advised the SNF of its right to a hearing; specifically, CMS notified the SNF that a written request for a hearing must be filed no later than 60 calendar days from the receipt of the notice.

    The SNF did not file a hearing request until 62 days after its receipt of CMS' notice letter. Therefore, the request was untimely filed. However, an ALJ may grant additional time for a facility to file a hearing request if it can show good cause, i.e., circumstances beyond its control. The SNF argued that it could not specify the exact date of receipt of the notice letter given the SNF's extensive mail disbursement process, and therefore it had good cause for filing its request after 60 days. However, the SNF's own process for disbursing mail was not a circumstance outside the SNF's own control. Therefore, no good cause existed to extend the time for filing.

    Marian Estates v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-09-241, Dec. No. CR1960, June 19, 2009, ¶121,912.

    Untimely hearing request

    A long-term care facility was not entitled to a hearing given that it neither filed a timely request for a hearing nor showed good cause for its failure to file a timely hearing request. A state survey agency conducted a compliance survey of the facility, and notified the facility that it was noncompliant with federal participation requirements for nursing homes and that it was recommending various remedies. CMS later notified the facility that (1) CMS concurred with the recommendations; (2) that it was imposing, among other remedies, a civil money penalty of $10,000 per instance of noncompliance; and (3) if the SNF disagreed with the determination, it must file a written request for a hearing before an administrative law judge (ALJ) no later than 60 calendar days from the receipt of the notice.

    The facility did not file a hearing request until 260 days after its receipt of CMS' notice letter. Therefore, the request was untimely filed. However, an ALJ may grant additional time for a facility to file a hearing request if it can show good cause, i.e., circumstances beyond its control. The facility argued that good cause existed because the state survey agency's letter was ambiguous, which led to a series of misunderstandings that caused the facility to file after the time period lapsed. However, the notice letters and regulatory language unambiguously stated the SNF had to file an appeal within 60 days of the notice. Therefore, no good cause existed to extend the time for filing.

    Shields Richmond Nursing Center v. CMS, HHS Departmental Appeals Board, Civil Remedies Division, Doc. No. C-08-371, Dec. No. CR1973, July 10, 2009, ¶121,921.
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